SALES / CUSTOMER SERVICE
TOLL-FREE SALES NUMBER
1 (800) 933-1185
24 HOURS, 7 DAYS A WEEK
TOLL-FREE CUSTOMER SERVICE NUMBER
1 (877) 377-0111
9:00 AM – 5:00 PM EST M-F
At Soniclean it’s very easy and convenient to return merchandise. If for any reason you are not completely satisfied with your Soniclean product, simply return it within 30 days for a credit or refund (less original S&H).
TO RETURN PRODUCTS
1. Call customer service at 1 (877) 377-0111 (9:00 AM – 5:00 PM EST M-F) to get a return authorization label.
2. Repackage products in the original Soniclean box.
3. Merchandise that has been excessively worn, used or altered will not be accepted for return or exchange. Merchandise showing malicious physical damage is not covered under this policy.
4. Leave box at any UPS pick-up location or drop-off station. Please allow 4 weeks from receipt of merchandise for credit to be issued.